Privacy Policy

Knifomatic helps you keep a record of your knife collection. We collect only what the app needs in order to work. We do not sell your data, we do not track you across other apps or websites, and we use no advertising networks, some listings in the app are paid placements, and those are labelled as such rather than targeted at you. The rules for using the app are set out separately in our Terms of Service.

1. Who Is Responsible for Your Data

Knifomatic is operated by Gooserocket Corp, a company based in New York, USA. Gooserocket Corp decides what data the app collects and why, and is the party responsible for it (the "data controller", if you are in the EEA or the UK). You can reach us at any time at support@knifomatic.com.

2. What We Collect

• Account data. Your email address, used to sign you in, to reset your password, and to manage your account. Passwords are stored in hashed form by our authentication provider and are never visible to us. If you sign in with Apple or Google, we receive your email address and a verified identifier from them, never your password.
• The collection you build. Your collections, knives, specifications, notes, and the values you record. This is stored in your account so that it is available on each device where you sign in.
• Purchase and entitlement data. Which edition you bought, when, the store transaction identifier, whether it was later refunded, and an identifier linking that purchase to your account. We receive this from the app stores through RevenueCat. We never receive your payment card details.
• Community submissions.If you post to the Fresh Cuts feed, we store the video identifier, the time you submitted it, and your account identifier, together with any moderation decision made about it. We also hold the video's title, channel, and publication date, which come from YouTube rather than from you (see section 5).
• Reports you file. If you report a link, we store which link it was, the reason you chose, when you reported it, and your account identifier. Reports are visible only to our moderators; the person who posted the link is not told who reported it.
• Technical and network data. Ordinary server and infrastructure logs generated when your device contacts our services, which include IP addresses and timestamps. These are produced automatically by our hosting and database providers as part of operating and securing the service.
• Diagnostic data. Crash and error reports, which may include your device model, operating system version, and app version. We have configured our diagnostics provider not to attach personally identifying information, and performance tracing and session replay are switched off.
• Support correspondence. If you email us, we keep your message, your email address, and our reply, so that we can deal with the matter and refer back to it.

We do not collect your location, your contacts, or advertising identifiers, we do not build behavioural profiles, and we use no third-party advertising networks and no personalised advertising.

3. Your Photos Remain on Your Device

Photographs you attach to knives and collections are written to the app's private storage area on your device. They are not uploaded to our servers, they form no part of cloud sync, and we have no means of accessing them.

The practical consequence is that we do not back your photos up. If you reinstall the app or move to a different device while your account is still active, signing in restores your synced collection data but not your photographs. If you have deleted your account, the collection can be restored only by signing back in during the 14-day grace period; after that, neither the collection nor the photographs can be restored by us. Please keep your own copies of any images you would not want to lose.

Your device may hold its own copy, outside our reach and outside our knowledge. iOS and Android can include an app's local files in their system backups (iCloud Backup, Google One) according to settings you control. If such a backup exists, restoring a device from it may bring your photographs back. We neither see nor manage those backups, and the privacy policies of Apple and Google govern them.

Photo backup is planned as part of a future optional subscription. Should that be introduced, we will update this policy and notify you in the app before any photograph of yours is uploaded anywhere.

4. Why We Use Your Data, and on What Basis

We use the data described above for the following purposes only:

• To provide the service you asked for: signing you in, storing and syncing your collection, sending you account emails such as password resets and email verification, and applying any edition you have purchased. Without this data the app cannot function, so we process it in order to perform our agreement with you.
• To keep the service working and secure: diagnosing crashes, preventing abuse, and enforcing our Terms of Service. We do this on the basis of our legitimate interest in running a reliable service, balanced against your privacy.
• To run and moderate Fresh Cuts: storing and displaying the links you submit, reviewing reports, removing links that break the posting rules, and preventing repeat breaches. We do this to perform our agreement with you, and on the basis of our legitimate interest in keeping the feed relevant and safe.
• To answer your support requests: reading and keeping our correspondence so that we can deal with your question, investigate the problem, and refer back to what was already done. We do this to perform our agreement with you, and on the basis of our legitimate interest in providing effective support.
• To meet our obligations: retaining records of purchases where tax and consumer-protection rules require it.

We do not use your collection data for any other purpose, and we make no automated decisions that produce legal or similarly significant effects for you.

5. Who Else Processes Your Data

We rely on a small number of service providers. These act on our instructions, handle only what their function requires, and are not permitted to use your data for their own purposes:

• Supabase: authentication and database hosting, holding your email address and collection data.
• Cloudflare: infrastructure and content delivery, including hosting for our own catalog reference photographs. Your personal photographs are never uploaded to it.
• Zoho Mail: delivery of account emails.
• Sentry: crash and error diagnostics.
• RevenueCat: validating in-app purchases and recording the edition an account is entitled to.

Apple and Google are different. When you download the app or make a purchase, Apple and Google process your store account, device, and payment information for their own purposes as well as ours: running their stores, preventing fraud, and whatever else their own terms permit. They act independently of us there, not on our instructions, and their own privacy policies govern what they do. Your payment card details go to them and are never seen by us.

YouTube.Fresh Cuts is built with YouTube API Services. When a link is submitted we ask YouTube's API for that video's title, channel name, and publication date, and thumbnails are loaded directly from YouTube when the feed is displayed. This uses public data only. Fresh Cuts never asks for access to your YouTube account, and cannot see your subscriptions, history, or anything else tied to it.

Because thumbnails load straight from YouTube rather than through us, your device connects to YouTube directly whenever the feed is shown. YouTube may therefore receive technical information of its own (your IP address, basic device and app details, and the time of the request), which we never see. The same is true of Reddit: the headlines shown on the home screen are read from the public feeds of a fixed list of knife-related subreddits, and your device fetches them from Reddit directly, so Reddit may receive the same kind of technical information under its own privacy policy. We send Reddit nothing about you, and we neither write nor moderate what appears in those subreddits. Google's handling of data is governed by the Google Privacy Policy.

Separately, if you chose to sign in with Google, you can review or revoke that connection at any time from your Google security settings. The same applies to Sign in with Apple through your Apple account settings.

We are based in the United States and our providers may process data in the United States or in Europe. Where data is transferred out of the EEA or the UK, we rely on the transfer safeguards offered by each provider, such as Standard Contractual Clauses. We never sell, rent, or trade your data.

Beyond the providers above, we disclose your data only where the law obliges us to, or if Knifomatic is sold or merged into another business, in which case your data would pass to the buyer as part of the service, still governed by a policy no less protective than this one, and we would tell you before anything changed.

6. How Long We Keep It

Your account and collection data are kept for as long as your account exists. When you delete your account, deletion is scheduled with a 14-day grace period, during which signing back in restores everything. After that period your account and collection data are deleted from our active systems and we can no longer retrieve them for you.

A few limited categories outlive that deletion, and we would rather say so plainly than imply a clean erasure we cannot deliver:

• Encrypted backups. Our database provider takes routine backups for disaster recovery. Residual copies of deleted data may persist in those backups until they expire on their normal rotation, after which they are overwritten. We do not restore deleted accounts from backups.
• Limited records we are required to keep. Purchase history (what was bought, when, and whether it was refunded) is retained for tax, accounting, fraud prevention, and dispute resolution, because a refund can arrive long after an account is gone. These records are no longer connected to an active Knifomatic account.
• Moderation records.If you posted to Fresh Cuts or reported someone else's link, the record of that (which video, when, the reports filed, and what was decided) is kept for up to 12 months, together with the account identifier it belonged to. We keep it to investigate open complaints, enforce posting restrictions, settle disputes, and prevent the same problems recurring. It holds nothing about your collection.

Community submissions stop being visible in the feed 24 hours after posting. The details that came from YouTube (title, channel, publication date) are erased within seven days of posting, which is stricter than YouTube's API terms require of us. What remains afterwards is our own record: which video was linked, by which account, when, and any moderation decision. That is kept for up to 12 months, and longer only where reasonably necessary to investigate an open complaint, enforce a posting restriction, resolve a dispute, or comply with the law. Reports follow the record they concern and are removed with it.

Diagnostic logs and crash reports are kept no longer than our diagnostics provider retains them (currently up to 30 days) and are then discarded. Support correspondence is kept for up to two years.

7. Posts in the Community Feed Are Public

If you submit a video link to the in-app Fresh Cuts feed, that submission is visible to other users of the app for as long as it remains active, and it is subject to moderation by us. Please do not submit anything you would not wish to be seen publicly.

8. Using Knifomatic Without an Account

You may use the app as a guest. In that case the collection you build stays on your device and is not synced to our servers: we hold no copy of it, so we can neither back it up nor restore it. Removing the app normally deletes the local copy, although a device-level backup made by iOS or Android may restore some local files, a process we neither control nor can promise anything about.

Guest use is not entirely invisible to us, and we will not pretend otherwise. The app still contacts our services for things like the knife catalog, so the technical and diagnostic data described in section 2 (crash reports, and ordinary network logs including IP addresses) is still generated. It is not tied to any account, because there is none.

9. Security

We protect your data using encrypted connections, hashed passwords, and database access rules that prevent one account from reading another's data. No system can be guaranteed completely secure, but we take reasonable measures to keep yours safe and will tell you promptly if a breach affects you.

10. Your Rights over Your Data

Wherever you live, you may ask us to give you a copy of your data, correct it, export it, or delete it, and you may object to the way we use it or ask us to restrict that use. Write to support@knifomatic.com and we will respond within 30 days, free of charge. We will never treat you differently for exercising these rights.

If you are in the EEA or the UK and you believe we have handled your data improperly, you also have the right to complain to your national data protection authority. We would ask you to contact us first so that we have the chance to put it right.

11. Children

Knifomatic is not intended for children under 13, or under the higher minimum age that applies in your country. We do not knowingly collect data from them. If you believe a child has provided us with data, contact us and we will delete it.

12. Changes to This Policy, and How to Reach Us

If we change this policy, the date at the top of the page will change, and where the change is significant we will notify you in the app or by email. Continuing to use Knifomatic after a change means the updated policy applies to you.